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Whether you are an Advanced or Basic COBRA User, click here for Qualifying Event Requests and Useful Links

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Frequently Asked Questions

Highlights the frequently asked questions in regards to COBRA, Cafeteria Plans and HRA Plans

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The Polestar Benefits - Employer Manifesto

“Sometimes the questions are complicated and the answers are simple.” At Polestar Benefits, we take those words very much to heart.

Because we understand that for the average employer, Insurance and Benefits Administration can create a confusing, murky landscape – one filled with wrong turns and confusing signs.

That’s why it helps to have a guiding light.

At Polestar Benefits, our single-minded purpose is to help people navigate this often confusing terrain.

And that’s an important distinction.

Our goal is not simply to administer a plan. It’s not to bundle insurance products. And it’s not to squeeze the most profit from every transaction.

It’s to take care of people – which includes you, your customers, and their employees. And to do so by offering easy, accessible, expert answers on the questions that matter most.

Yes, our superior technology helps us do that. But it’s only a tool.

Because it’s our people who make the difference.

They’re local. Responsive. Caring.

And best of all, they’re driven to find the best solutions. Not the most expedient answer.

After all, in a rapidly-changing marketplace, you want to know you’re dealing with someone who understands, not just the ins and outs of new rules and mandates, but the human element. What it’s like on your side. Which we do.

We know that ensuring your customers’ happiness means less stress for you. So we make it our mission to ease the process... to limit disruption... and to eliminate aggravations every step of the way.

Which we like to think of as a win, win, win.

Polestar Benefits. We Get It Right The First Time.

Change is inevitable. It comes along every so often, upending nearly everyone in its wake. However, there are the rare few that foresee potential problems ahead and create opportunities that solve those problems. The knowledge they possess and the dedication they have to their cause allow them to persevere and move onward... Polestar Benefits is here as a guiding light, to show you through dangerous waters and ensure that you are continuously moving toward to achieving your goals. More About Us.

© 2011-2013 Polestar Benefits, Inc. • 412 Jefferson Parkway, Suite 202 • Lake Oswego, OR 97035 • Ph: (855) 222-3358 • Fax: (888) 539-9565 • Email: info@polestarbenefits.com